Crown Qavix

Effective 9 September 2026

Welcome to Crown Qavix Privacy Policy

Crown Qavix is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal data when you interact with our website and offline event services. It applies to all visitors, event organizers, and private hosts, and covers data collected through our website, email, phone, and in-person interactions. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data We Collect

We collect only the personal data necessary to provide our offline casino-themed event services and respond to inquiries.

  • Contact details: name, email address, phone number, and postal address.
  • Event details: event date, venue, expected guest count, and preferences for poker tables, roulette, blackjack, and card lounges.
  • Communication records: emails, phone call notes, and messages sent through our contact forms.
  • Technical data: IP address, browser type, device information, and pages visited on our website.

No financial data or payment details are collected because all services are non-gambling and no monetary transactions occur through the website.

How We Use Your Data

We use your personal data to deliver and improve our premium offline casino entertainment services.

  1. To respond to inquiries and provide quotes for poker events, casino nights, and team building activities.
  2. To plan and coordinate event logistics, including venue setup for poker tables, roulette, and blackjack.
  3. To send important service communications, such as booking confirmations and event updates.
  4. To improve our website and services based on aggregated usage patterns.
  5. To comply with legal obligations and protect our rights.

We do not use personal data for automated decision-making or profiling.

We process personal data only when we have a valid legal basis under UK GDPR.

Consent: when you voluntarily provide information through our contact forms or email.

Contract: when processing is necessary to prepare for or perform a contract for event services.

Legitimate interests: to respond to inquiries and improve our services, balanced against your rights.

Legal obligation: to comply with applicable laws and regulations.

You may withdraw consent at any time by contacting us.

Data Sharing and Disclosure

We do not sell or rent your personal data. We may share data only with trusted service providers who assist in operating our business.

  • Event venue partners when necessary to coordinate your casino-themed event.
  • IT and website hosting providers who process data on our behalf.
  • Professional advisers (e.g., legal, accounting) when required.
  • Authorities if required by law or to protect our legal rights.

All third parties are contractually obligated to protect your data and use it only for specified purposes.

Data Security and Retention

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or loss.

  • Encryption of data in transit and at rest where feasible.
  • Access controls limiting data to authorized personnel.
  • Regular security reviews and staff training.

Retention Periods

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

  • Inquiry data is kept for up to 12 months after last contact.
  • Event booking data is kept for the duration of the contract plus 6 years for legal compliance.
  • Technical data is retained for up to 26 months for analytics.

Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data.

  • Right to access: request a copy of your personal data.
  • Right to rectification: correct inaccurate or incomplete data.
  • Right to erasure: request deletion of your data in certain circumstances.
  • Right to restrict processing: limit how we use your data.
  • Right to data portability: receive your data in a structured, machine-readable format.
  • Right to object: object to processing based on legitimate interests.
  • Right to withdraw consent: withdraw consent at any time.

To exercise any right, contact us using the details in the Contact section.

Cookies and Tracking

Our website uses essential cookies to ensure proper functionality and, with your consent, analytics cookies to understand how visitors use the site. Essential cookies are necessary for the website to operate and cannot be disabled. Analytics cookies collect anonymous usage data and are only set after you provide consent via the cookie banner. You can manage cookie preferences through your browser settings.

For more details, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date. Material changes will be highlighted on the website or communicated via email where appropriate.

Last updated: 9 September 2026

Contact for Privacy Inquiries

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us using the details below.

These contact details are for privacy inquiries only; for general event inquiries, please use the Contact Us page.